Service Policy
Tanning Buyers Group is committed to reducing the costs associated with operating an indoor tanning salon. All orders placed via the order system are immediately issued for fulfillment. During regular business hours most orders placed prior to 2pm EST will ship same day.

All items are either shipped directly from manufacturers or their authorized distributors. Tanning lotion and supply orders are shipped using UPS™ or FEDEX™. Regular shipments of lotions and/or supplies in excess of $150.00 will be shipped FREE of charge. Smaller orders will be assessed a minimal charge based on current shipping rates. Most shipments arrive within 3 business days. There is an additional fee to expedite shipping on your order. All C.O.D. orders are charged an $9.00 transaction fee. When your order arrives members should verify contents.

Members pay shipping on orders for larger items, such as sunless solutions tubs, lamps & equipment. Supplier will use the most efficient method of shipment on these items. Shipment may be done using UPS™, FEDEX™, common carrier or similar shipping company to ensure timely delivery with best pricing for that delivery.

Product & supply returns will be handled directly with the supplier of the item to be returned. Any item ordered that is defective will be replaced or refunded at no additional charge. Any returns of product mistakenly ordered by salon must be shipped by salon and returned in new condition within 30 days from original invoice for full refund or credit.

Due to their nature, sunless solution tubs, lamps & equipment are not returnable. Please verify you are ordering the correct item/quantity prior to completing the transaction. For assistance determining what item you need please contact us prior to placing your order. If you have an item that is damaged in shipping or defective upon arrival call your vendor as soon as possible to initiate a resolution. This enables the supplier to quickly begin the process and determine a proper course of action.

Satisfaction Policy
We want to achieve complete satisfaction for our members. If you have a suggestion or are unhappy with any part of your transaction we would like to know. Please contact us here. We are continually modifying our service to better satisfy our members

Privacy Policy
In order to serve you better, Tanning Buyers Group maintains web-based and in-house databases of all membership data. All information is kept confidential and through various layers of security, great effort will be taken to ensure your continued security.
This website uses cookies to track your shopping cart. They do not retrieve any personal or individually identifying information.

Website & Web-content policies

Effective Date: March 27, 2007

Terms and Conditions of Use

This website, including any subsite accessible through the homepage (the “Site